Water Damage

The 5 Most Important Questions to Ask a Water Restoration Company

By February 11, 2020 No Comments
home water damage restoration

Living in proximity to the Arkansas River, Wichita residents have had their fair share of flooding. If you experience flooding or any type of water damage, the first step to get back on your feet is choosing a reputable restoration company.

Understandably, this decision will be difficult in the event of a disaster. However, time is of the essence. Water restoration becomes more difficult and expensive the longer you wait.

How do you choose a trustworthy water damage company? Of course, you’ll have to do some research such as checking for reviews online or asking your friends for recommendations. Once you have a company in mind, you’ll also need some answers from the company itself.

Here are the five most important questions to ask a restoration company before hiring them.

1. Do You Have the Proper Licenses and Certifications?

The first question you should ask is if they are fully licensed and registered in Kansas.

Water damage restoration is a full-service affair. They should have the proper certifications to handle the diverse jobs involved in flood repair. These include plumbing, electrical, carpentry, and mold certifications.

Having the necessary credentials is proof of their professionalism and competence. Also, it’s there to protect you should legal trouble arise during the job.

2. What about Insurance?

Any reputable restoration company will have insurance that covers their operation and employees. This is another demonstration of their professionalism and reliability. Should accidents to people or structures happen, it shouldn’t be your responsibility.

Cover all your bases and make sure that the company you’re hiring is appropriately insured.

3. What Experience Do You Have in Water Restoration?

For any major project, the level of experience is a huge factor. You should ask how long they’ve been in business and how many water damage jobs they’ve completed.

Some might be general contractors who advertise themselves as a restoration company. However, in reality, they only “dabble” once or twice a year in restoration projects.

Also, ask them for references but don’t stop there. Follow-up on the references they gave and ask about the work done and how it was handled.

4. How Much Will It Cost and Do You Give Free Estimates?

Any business transaction will always come down to the question of money. Of course, you’d want to know if you can afford it or if your insurance can cover it.

A good restoration company isn’t afraid to give you an up-front estimate. If you think that you can get a better quote from a competitor, a professional company should be able to match it or at least negotiate with the price.

5. How Long Will the Restoration Take?

Like we mentioned earlier, time is a crucial element when dealing with water damage. Generally, you want the flooded area to be dried out within three to five days. If you allow the water to stand for much longer, you’d face bigger problems such as damage to your foundation or molds.

Availability is one of the key features of a good water restoration company. A company that you can call 24/7 will be able to act fast to save your home from water damage.

We’ve Got the Answers

We’re confident that we can answer all your questions about water restoration. When it comes to water damage, we’re the experts and we have the experience and credentials to back it up. Contact us today for a free quote!